Capital Auto Auction
5135 Bleigh Ave, Philadelphia, PA 19136
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Phone: (215) 708-9460
Primary Phone: (215) 708-9460
Phone: (267) 538-5308
Fax: (215) 332-2515
Fax: (215) 332-2534
TollFree: (888) 515-4222
TollFree: (866) 722-0382
Categories Auctioneers, Auctions Other Information
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Waste of time nd money, personal not helpful, car with severe issues even low miles or newer ones. Do yourself a favor don’t buy from there, don’t go, don’t think about it .
Absolute WORST customer service I have encountered in a very, very long time. While trying to donate a vehicle to Cars Helping Veterans, I was put in contact with this shame of a business and not one bit of this experience has been positive. For over three weeks, I have been given the run around as to when CAA is going to pick up my vehicle. Finally today, after calling every other day (being told someone would call me right back every time), I was told that they will not be taking my donation and I need to call the charity and find a new company to pick it up.
Hello General Public, I’m taking time out of my busy schedule to write this review. First, let’s give my opinion, an everyone have one or two. This auction is an complete RIP OFF, and they don’t describe the vehicles as they should. They will tell you all vehicles are sold AS IS, but however list on the internet under each vehicle the condition report(s) about each one, which are usually half done or not done at all. WARNING BEWARE of those REPORTS, they are MISLEADING SEVERELY. When you arrive to purchase/pickup the vehicle you bid on and won online, 95% of the time it will not be what you would expect, you can lose a lot of your money and or will be charge LARGE FEES. I have seen vehicles listed that doesn’t have a report that states if a vehicle been in a flood, and or have water damage, and accidents that may have happened and not show up on a Carfax, and Autocheck history reports. I’m a witness to this and have proof. So, you make your judgement about purchasing from this company. The FBI vehicles are being sold here at this auction as well, and I’m not sure if the FBI is fully aware of what’s taking place at the auction locations but they will here shortly. I’m reporting it to a friend of mine that’s apart of this agency. Also all the Donation companies are being contacted with this information and much more. Have a great day, and good luck if you do any business with this company.
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