See what our customers say about FastTrak
Watson’s Hansa Motors
Johann, Larry and the Fastrak team have been very helpful through the years and I am proud to say as a new business owner that Fastrak is a great automotive shop software program. I have been able to streamline the customer write up process to give me more time with more customers. I would not be able to do that without the help from the fastrak team. I have worked with several software companies and I must say that the personal service and attention from fastrak is amazing. Thank you Johann and Larry. You guys rock.
Brad Cherie Watson – Watson’s Hansa Motors – Huntington Beach, CA
FastTrak is one of the best investment and changes we have made in the last few years!? Our bottom line has benefitted from it, as well as reducing chaos between the service advisors and technicians.? Our goal is to be as paperless as possible, and this system has made that happen for us.? Johann and Larry are AMAZING!? Their response is immediate.? They are constantly trying to improve their own product and are extremely responsive to our needs.? We all need great partnerships to make our business work and we are grateful they are on our side.
Gustafson Brothers, Inc
Our shop has been computerized since 1985 and FastTrak’s recent entry into the market has proven that there is a better mouse trap. I would consider our shop to be a power user of the FastTrak program. We have proven mathematically that our entire team makes a better living by using the systems incorporated into FastTrak.
FastTrak took me into the 21st century. It fulfills all my business needs and supports my efforts in providing positive customer service and cash flow.
FastTrak is a very well thought out system with lots of smart features that allow documentation of the process from cold call wanting pricing to appointments, estimates, invoicing and all the canned jobs and parts that go with it. It has great real world time saving features, job flow management capable of supporting shops with multiple service writers and/or writer and dispatcher.The system support and maintenance are excellent.
RAD Tires, Inc
FastTrak Tire Shop Manager has raised the level of professionalism at our shop. We are able to quote a set of tires in seconds and offer alternatives at the same time. FastTrak’s tire quote screen makes even staggered fitments easier.We are able to accurately find front and rear fitments by brand with just a click of the mouse.
I know I made the right decision to go with FastTrak Auto Shop Manager every time I call their support line. Their outstanding support and constant focus on improvement allows me to tell the truth about FastTrak Auto Shop Manager when asked pointed questions about their products, and the support we receive. They are responsive and have a passion to improve their products which in today’s market is rare.