#auto online

How safe is shopping at NAPAOnline ?

Shopping at NAPA Online is very safe.

NAPAOnline takes advantage of Secure Socket Layers (SSL) to encrypt all transactions that require personal information. All user data including names, credit card numbers and addresses are scrambled over the internet.

  • NAPA Online uses security questions for identification and protection.
  • The log out process is designed to protect customers using public computers.
Securing your Credit Cards

Check the security of your Internet session by looking at the bottom of your browser; if a locked padlock icon appears, you are on a secure page; if the padlock icon is “unlocked,” you are not on a secure page.

Your maximum liability under federal law (The Fair Credit Billing Act) for unauthorized use of your credit card is $50 for purchases made in a store, over the phone or online. As a MasterCard, VISA, American Express or Discover cardholder, you will not be held liable for that $50 as long as you promptly report the loss of your card, and you have acted responsibly to protect your card and card information.

Protecting Yourself

One of the most effective ways to protect yourself when you shop online is to only do business with reputable companies, like NAPA AUTO PARTS stores. If you’re still hesitant to use your credit card to buy online, remember that you can always use the site to create and print a Shopping List, which you can print and take to a NAPA AUTO PARTS store near you. Find the nearest NAPA location .

Where can I find more information about products?

NAPA Online offers product information including manufacturer, cost, availability and features. Customers can select and compare specific products. However, if you are looking for more specific information and need expertise, contact your local NAPA AUTO PARTS store .

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