#auto computer exchange
Consumer Complaints Reviews
My mechanic purchase an ECU for my 1993 Lexus SC400 from AutoComputerExchange.com. I was away for several months and my husband handled the problem with my car. When I returned I asked “if there is a new ECU, why are all the lights on – CEL, TRAC OFF, O/D flashing?” He didn’t know why and Maggie from AutoComputerExchange.com didn’t know why either. Well after trying to repair what was wrong with my car, I found out nothing was wrong with my car except the ECU I bought. AutoComputerExchange.com placed their sticker over Toyota/Denso label to cover the OEM part number. The ECU was for a Jan. 1994 to Jan. 1995 SC400, not my 1993. These ECUs ARE NOT INTERCHANGEABLE.
Purchased a PCM for my 2006 Jeep Wrangler did a lot of research for a transmission shifting issue. They said they were aware of the issue and a new programmed PCM would fix the problem. I ordered it and paid the $389 and had to send my original to them as a core. The unit arrived and I plugged it in. It worked fine for about 4 days and the same exact issue came back. I had to send it back to them on my dime. They claimed to have checked it out and replaced some parts and sent it back to me after a week. This time, I plugged it in and it would drive, but went into a “safe mode” and would not shift or go over 40mph. I called and was told I had to go to a dealer and have it programmed ($190). Says right on the website that the PCM’s come pre-programmed and you won’t have to do this. First lie.